The provider is responsible for gathering and safeguarding the client’s personal information to ensure we can plan and deliver services effectively, in line with our Privacy and Confidentiality Policy. Here’s what we both agree on:
- Your personal information will only be used for its intended purpose: to plan and provide services as outlined in this Client Service Agreement and the Client Care Plan. With your consent, we may also share necessary information with other referral agencies if needed.
- You (or your representative, if applicable) have been informed about:
- Our Privacy and Confidentiality Policy, which complies with relevant privacy laws.
- Your right to access your personal information.
- Your right to withdraw consent at any time.
- How we document your goals and requirements in the Client Care Plan, including instructions about consent to share information with other parties, such as a representative or other service providers.
- Our Complaints and Feedback Policy, which includes details of external agencies that can provide assistance if you believe your privacy and confidentiality have been breached.
Your privacy and comfort are important to us, and we’re committed to ensuring your information is handled with care and respect.